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Blog Comments » New blog post showing images, uploaded with no styling addedMaecenas sit amet lacinia lacus. Morbi tempus tempor odio nec tempus. Suspendisse vitae porta orci, sed ullamcorper ligula. Nullam eget venenatis tellus. Aliquam viverra vitae orci at vestibulum. I… (Posted Sep 20, 2015 12:45 PM) |
Sep 20, 2015 12:45 PM |
General Help and Questions » Any new changes come in soon?Hi Claudia, Yes, it's been awhile - that's because we've had to spend a lot of time with some of our partner integrations, both in terms of calendar syncing and payment processing. We're in the mid… (Posted Aug 20, 2014 7:41 AM) |
Aug 20, 2014 7:41 AM |
General Help and Questions » vacationrentals.com calendar updateHi Jacques, I spent some time looking into this for you. Since I don't have direct access to the owner side of a VacationRentals.com listing, I have to give you third hand information. It has been… (Posted Jun 14, 2014 8:07 PM) |
Jun 14, 2014 8:07 PM |
General Help and Questions » A few beginner questionsHi Jacques, I believe that HomeAway will, if you ask them, sync the calendars on their side so that any listing on VRBO, HA or VacationRentals uses the same calendar. That would allow you to only k… (Posted Jun 9, 2014 8:36 AM) |
Jun 9, 2014 8:36 AM |
General Help and Questions » A few beginner questionsHi Jacques, Our system will keep your calendars up to date on a lot of listing sites. We do update VRBO and HA calendars, and so that should keep VacationRentals.com up to date as well since VRBO/H… (Posted Jun 4, 2014 11:16 AM) |
Jun 4, 2014 11:16 AM |
Introduce Yourself! » 3 cottages in New Hampshire, USAHi Jacques and welcome! We'll answer whatever questions you have. (Posted Jun 4, 2014 11:09 AM) |
Jun 4, 2014 11:09 AM |
Blog Comments » FlipKey inquiry parsingThey might have, yes. FlipKey has been in a state of flux on their inquiry style and 'book now' program over the past 6 to 8 months. Can you forward the original email you received to our dev@ grou… (Posted Jun 2, 2014 9:32 AM) |
Jun 2, 2014 9:32 AM |
General Help and Questions » scheduled booking email - 0 days after bookedHi Ella, Great question. Scheduled emails are sent once ever day between 1-3 AM EST. If you set a scheduled email to be sent for 0 days, it will be sent the next morning (assuming it's after 1-3 A… (Posted Jun 2, 2014 9:29 AM) |
Jun 2, 2014 9:29 AM |
General Help and Questions » scheduled booking email - 0 days after bookedYes, exactly right. -Michelle (Posted May 26, 2014 10:43 AM) |
May 26, 2014 10:43 AM |
General Help and Questions » scheduled booking email - 0 days after bookedHi Ella, You probably want to use a Booking field code, not a Payment one. Something like BGFULL for the name and BGEMAIL for the email address. BGFULL is the full name of the booking guest. BGEM… (Posted May 26, 2014 10:42 AM) |
May 26, 2014 10:42 AM |
General Help and Questions » scheduled booking email - 0 days after bookedHi Ella, The other option - if you want to send directions/instructions at the time of booking - is to add custom paragraphs to the booking confirmation email. You can find that under the Property … (Posted May 26, 2014 7:39 AM) |
May 26, 2014 7:39 AM |
General Help and Questions » Cancellation Policy displayed on the RESERVATION pageHi Ella and Claudia, No updates on this yet, but it's still on the roadmap. -Michelle (Posted May 25, 2014 8:07 AM) |
May 25, 2014 8:07 AM |
General Help and Questions » 3rd Party AlertsHi Claudia, Currently there is no way to use a template for that email, but that's a known problem we're working on fixing. -Michelle (Posted May 12, 2014 9:19 AM) |
May 12, 2014 9:19 AM |
General Help and Questions » Access to Back-End DataHi Damon, We have some web hooks and APIs available that you could get access to, but you'd need to do some custom programming to integrate. Is that something you're interested in? -Michelle (Posted Apr 14, 2014 9:35 AM) |
Apr 14, 2014 9:35 AM |
General Help and Questions » The security deposit for booking # xx needs to be released EmailHi Claudia, Yes, I did miss you and glad to have you back!! That has been requested before - yes, we do need to make a number of the email alerts always include some standard things like: - Guest … (Posted Mar 7, 2014 7:02 PM) |
Mar 7, 2014 7:02 PM |
General Help and Questions » Included Base price in Quote TemplateHi Claudia, That's a great idea! I think we'd need to make some general amounts like "Total Rent Amount", "Total Tax Amount", etc. We don't really have a way of knowing what the "base" rate is ver… (Posted Mar 7, 2014 7:00 PM) |
Mar 7, 2014 7:00 PM |
General Help and Questions » Grant AccessHi CBSunshinerental, Unfortunately, no. We've dabbled with various implementations, but as of right now the Third Party Access feature is not available for general use. -Michelle (Posted Feb 22, 2014 8:28 AM) |
Feb 22, 2014 8:28 AM |
General Help and Questions » How do you use 2 different credit cards for paymentHi Kelly, There are several ways to do it. The easiest is to simply call the guest on the phone and take two manual payments over the phone. To do that, follow these steps... 1) Create a manual b… (Posted Feb 19, 2014 7:39 AM) |
Feb 19, 2014 7:39 AM |
General Help and Questions » Archived PDF FileIt could very well be the reader/viewer program you're using. (Posted Jan 7, 2014 12:17 PM) |
Jan 7, 2014 12:17 PM |
Feature Requests » Would love to see the entire year on calendar + required phone #Hi Wendy and Claudia, Thanks for the feedback. We'll discuss internally. I know we're developing several public calendar widget pages that will have whole year views. You're right about the quote… (Posted Jan 7, 2014 12:17 PM) |
Jan 7, 2014 12:17 PM |
